Forming an integral part of the running of a successful business, the role of a secretary is a front-line position with a large amount of responsibility. Often, the first face that is seen and heard, they are tasked with coordinating different avenues of communication and managing the points of contact within an office or company. It is vital that they make the right impression as a representative of a business, keeping in line with the values of the workplace is part of the secretarial world. It can be a varied role, from medical secretary to legal secretary and everything in between. As the position of secretary is so varied, it can require both general and more niche skills depending on the sector of work.
Day-To-Day Tasks:
- Answering/responding to calls and emails
- Greeting guests/clients
- Scheduling appointments
- Ordering office materials
- Drawing up documents
- Filing and organising
- Taking minutes at meetings
- Processing bills and expenses
Other Secretarial Roles
Medical Secretary
The health sector has grown significantly in recent years. The industry still has the potential to grow further. Studies have shown that from 2016 to 2026, the healthcare industry in Ireland is poised to create thousands of jobs. These jobs will be for core healthcare professionals and other staff, such as admin staff. Medical secretaries are some of the core administrative staff in the healthcare sector. Medical secretaries work in a variety of healthcare institutions. Apart from hospitals and diagnostic centres, medical secretaries also work in healthcare research facilities as well as physical therapy centres. As a medical secretary, you will need to have good knowledge of the industry and apply same in activities that range from scheduling appointments to billing. Thus you would need special medical secretary training in carrying out a range of activities on a daily basis, these activities include: Billing, printing consent forms, scheduling appointments, and surgeries making reports, compiling documentation and data, answering the phone, and routing test results. Although these may seem like typical activities carried out by the average secretary, the job of a medical secretary differs because they apply skills and experience specific to the medical industry.
Legal Secretary
A legal secretary may fulfil a multitude of roles within a firm. From answering calls and greeting customers to writing up legal documents for court cases and helping with office management. The fast-paced work is varied and changes day to day, with new opportunities to progress. This valued position forms the backbone of the legal profession. If you decide to train or work as a legal secretary you are not pigeonholed into the role. The experience you gain can be a great foundation to progress into other legal roles, such as a legal executive or paralegal. The strong organisational skills and expertise the position brings can be transferred into other industries.
Dynamic Work Nature
With so much on the plate of a secretary, perhaps the greatest attribute they can have is a dynamic nature, as well as being an excellent multi-tasker. With no two days being the same, decisiveness and a willingness to take on new tasks as they arise is paramount to the success of a secretary. Does a dynamic and varied role sound like an exciting option to you?
Taking the Next Step
Here at Pitman Training Laois, we offer some of the most renowned secretarial, receptionist and administration training courses in the country. Flexible training options are available both in our centre in Waterford or at home through distance learning. Now is great time to upskill or consider a career as a secretary.
We offer a range of secretarial courses including:
Medical Secretary Diploma: Our Medical Secretary training is recognised as being one of the best programmes in its field. This diploma will give you the skills employers are looking for and help gain a recognisable medical secretary qualification.
Legal Secretary Diploma: Our Legal Secretarial Diploma is designed to give you the specialist knowledge and understanding that is required to work as a secretary within the legal profession or the legal department of a large firm.
Office Skills Diploma: A really flexible diploma that is designed to help you gain work-ready office skills. It can be tailored to your specific requirements as you can choose four core courses from a list.
Receptionist Diploma: People can underestimate the skills required to work as a receptionist. Often juggling numerous tasks at once; maintaining calm and control at all times is essential. This diploma will give you the skills employers want!
Administrative Assistant Diploma: Pitman specialises in offering world-class secretarial training and this diploma will provide you with a high-level, well-rounded administrative skill set that will impress any potential employer.
Take the Next Step Today!
For more information on this flexi-training in Laois or our range of courses in many areas such as Legal Secretary courses, Management HR; Business courses, Project Management courses, Bookkeeping & Accounting Technician courses or IT courses and Technical training to name a few call 057 868 0559 or email Laois@pitman-training.ie
