The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
The aim of this course is to learn how to communicate successfully while managing projects and people within the IT industry.
The world of IT can be confusing if you don’t speak the language, so our Communication Skills for IT Specialists course is designed to help you effectively engage with all types of audiences.
This informative course will enable you to manage and build positive relationships within any organization as businesses continue to embrace technological advancements.
To be a great communicator, you need, first of all, to understand the theory behind good communication and the positive results it brings.
In this course, you’ll learn how to be a good listener, as well as learn how to build trust through effective communication, which is essential when working in a technical team environment. What’s more, to truly add value, you’ll learn how to act with diplomacy and tact to become a successful and professional communicator in the IT field.
Module 1: Proven Techniques for Technical Communication
Module 2: Communicating Effectively with Customers
Module 3: Making an Impact with Non-Verbal Communication
Module 4: Communicating with Confidence
Module 5: Trust Building through Effective Communication
Module 6: Improving your Technical Writing Skills
Module 7: Become a Great Listener
Module 8: Acting with Diplomacy and Tact
Module 9: Handling Team Conflict
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This course has been created specifically for IT Specialists to help them improve their communication skills in everyday dealings with colleagues and clients.
Computer experience and a willingness to engage in different forms of communication.
Wherever possible our training is tailored to your needs. The cost of our training programmes depend on the course(s) you choose and varies according to duration and breadth. Rest assured we have a number of payment options available to ensure the cost of training is affordable and can be worked alongside your other financial commitments. Common ways people fund their training include: –
Requesting funding from your employers needn’t be a daunting task. Many employers support and encourage their employees with their professional development and consider it a worthwhile investment to fund any training required.
What we can help with:
* Terms and Conditions apply. Speak to a Course Advisor for full information on the options available to you.
Gaining valuable IT-related training will show employers you’re serious about your career progression. If you’re keen to work as an IT Support Engineer or HelpDesk Specialist, for example, being able to effectively communicate with your customers is a must.
We offer a range of training packages in a range of subject areas and can offer blended learning opportunities to best meet your needs.
Our courses are practical in nature and focus on a single subject and can last anywhere from a few hours to a few days.
Diplomas are designed to give you a complete skillset mapped to a specific career path and contain a number of core and elective courses.
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Request more details or call the team on 1800 532632.
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(PDS Training Limited owned and operated by Pitman Training Group Limited, Deem House, Walkers Court, Audby Lane Wetherby, LS22 7FD)
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